Are there fees involved when depositing or withdrawing at an Ontario online casino?

Fees at Ontario online casinos fall into two distinct buckets — and understanding which is which saves a lot of frustration.

What the operator must tell you (and what the AGCO requires)

The AGCO's Registrar's Standards for Internet Gaming are unambiguous on this: players must be provided with unambiguous information about all player account fees prior to making a withdrawal or deposit. That's a hard regulatory obligation, not a courtesy. So if a licensed Ontario site charges any fee on a transaction, it has to disclose it up front — you shouldn't encounter a surprise deduction after the fact.

In practice, many registered Ontario operators charge nothing on standard deposits and withdrawals, particularly for common methods like Interac e-Transfer. But fee structures vary across the market and can change, so the only reliable source is each operator's own payments or cashier page. Don't rely on third-party review sites for this — go directly to the operator.

Where fees can still catch you: your bank or card issuer

This is the part players overlook. Every financial institution has different rules related to igaming transactions — contact your financial institution and review their transactional policies and procedures so you know what to expect. A credit card, for example, may classify a casino deposit as a cash advance and apply its own fee and a higher interest rate — that's entirely outside the operator's control and won't appear in the casino's cashier. OLG's own terms flag this explicitly: a player should familiarize themselves with the terms and conditions that govern the use of their chosen Payment Method, including any cash advance fees or other fees related to the use of the Payment Method.

Interac e-Transfer and direct bank transfers generally sidestep this issue for Toronto players, since most major Canadian banks process these as standard transfers rather than advances. Still, confirm with your specific bank — TD, RBC, Scotiabank, and others each have their own policies.

Currency conversion

All regulated Ontario casino accounts are denominated in Canadian dollars — the player balance must be displayed in Canadian dollars. If you somehow deposit from a foreign-currency account, your bank's conversion rate and any associated FX fee would apply on their end, not the casino's. Stick to a CAD account and this isn't a factor.

Withdrawal timing and restrictions

Fees aside, players are permitted to withdraw funds from their player account in an accurate and complete fashion and as soon as is practicable, subject to appropriate authorization and verification. Delays can happen during identity verification — particularly on a first withdrawal — but the regulator requires the process to be as prompt as possible. If you run into a genuine problem getting funds out, iGaming Ontario encourages players to work directly with the company that runs the website to resolve the issue.

To confirm you're on a legitimate, regulated site before you deposit anything, look for the iGaming Ontario logo and the BetGuard logo — their presence signals the site is registered with the AGCO and managed by iGaming Ontario. The full official list of approved operators lives at the iGaming Ontario registry. If a site isn't on that list, it isn't operating legally in Ontario, and fee transparency is the least of your worries with an unregistered operator.

One last thing worth having in your contacts: ConnexOntario (1-866-531-2600) is available around the clock if gambling ever becomes something other than entertainment. 19+ to play.