What ID do I need to verify my account at an online casino in Toronto?

Your real worry here is probably not "what's a passport" — it's "will they freeze my account right before I want to withdraw, and what do I need ready to stop that from happening?" That concern is completely valid, and the answer is: yes, KYC (Know Your Customer) verification is mandatory at every Ontario-regulated online casino, and getting ahead of it is genuinely worth doing.

Why verification happens — and what drives it

Ontario's regulated igaming market runs under two overlapping sets of rules. The AGCO sets the standards that all registered operators must follow, and iGaming Ontario manages the market itself. Relevant player information must be collected and saved upon registration and must be demonstrated to be complete, accurate, and validated before a player account is created. On top of that, operators are required to collect information required by the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its regulations — which is the federal anti-money-laundering framework that applies regardless of which platform you're on. So the ID ask isn't the casino being awkward; it's a legal requirement baked into every registered site.

What you'll actually need to provide

The AGCO's Registrar's Standards for Internet Gaming specify the minimum data collected at registration. At a minimum, operators must gather your date of birth, a method of identification for subsequent log-on (such as a username), player contact information, and information required under anti-money-laundering legislation.

In practice, that translates to a set of documents you'll be asked to upload — typically at the point of first withdrawal, though some operators ask sooner. The standard package across registered Ontario casinos looks like this:

• Government-issued photo ID — an Ontario driver's licence or provincial photo ID card is the most common. A Canadian passport works equally well. The identification must be valid, government-issued, and include a photo of the person and their birth date.
• Proof of address — a recent utility bill, bank statement, or similar document showing your name and Toronto address. Most operators want it dated within the last three months.
• Payment method verification — a screenshot or photo of the card or bank account used to deposit, confirming you're the legal holder of that payment method.

Some operators use automated identity-check tools (like a selfie matched to your ID photo) to speed things up. Others do it manually, which can take longer. The process may be a little different for every operator, but at a minimum you will be asked to provide some basic personal information which will then go through a verification process to confirm your identity.

One account, one identity — and they do re-check

All player accounts must be uniquely identifiable, and players may have only one player account per gaming site. If the operator later discovers your registration details are inaccurate or outdated, they have the right to suspend or deactivate your account — so keeping your information current matters. Player information must be re-verified at the time of any change and at regular intervals thereafter.

Confirming you're on a legitimate site

Before you hand over any documents, make sure the site is actually registered. Every internet gaming website offered by a fully registered and approved operator in Ontario will display iGaming Ontario and BetGuard logos — seeing these logos tells you that the website is managed by iGaming Ontario and regulated by the AGCO. You can also cross-reference against the official list of registered operators at igamingontario.ca.

The minimum age to play is 19+. If you ever feel your gambling is getting away from you, ConnexOntario is available around the clock at 1-866-531-2600.